Warranty
1 Year Warranty
We offer 1 year warranty on all of our wooden watches as standard.
If you have a problem with your wooden watch, which is covered by our warranty, we will fix or replace it within 365 days of receipt of goods.
If the exact model is not available for replacement, a watch of equal value and similar style will be provided. The warranty start date is the date of receipt of your watch order, this information is available from your tracking. Warranty is not extended for any replacement models and is valid from the point of receipt of the original watch ordered.
Warranty does not cover:
- Defects and damages due to loss, theft, fire, water, or a natural disaster
- Failure or damage caused by wear and tear, improper use, carelessness (knocks, dents, crushing, broken crystal/glass, etc.), or accidents where the wood is damaged or is snapped.
- Failure or damage caused by unjustifiable repair or modification
- Aesthetic changes, defects, and damages due to normal wear and tear and ageing (e.g. minor scratches on the case and/or crystal, altercation of the watchband and peeling of the plating, etc.)
- Battery replacement